Review the subscription before handling a cancellation request
Notis can retrieve subscription details from the customer reference in a cancellation request, helping you understand the account before responding.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve subscription
Retrieves detailed information for an existing stripe subscription using its unique id.
Why this helps
Cancellation requests need quick attention, but finding the right subscription can add friction at the moment of follow-up.
- Bring subscription context into the cancellation review
- Reduce manual account lookup time
- Keep the cancellation decision with a human
Setup
Build it in a few focused steps.
- 1Connect Browserless and Stripe once in the Notis portal.
- 2Create an automation from any channel, or use Automations, New Automation in the portal.
- 3In one instruction, ask Notis to inspect the request and retrieve subscription details only when a subscription id is present.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real request and verify the report identifies missing details.
Questions about this workflow
Does this cancel the subscription?
No. This workflow retrieves details for review and does not change the subscription.
Can it determine the refund or proration due?
It can summarize available subscription fields, but any company policy or expected refund calculation must be supplied separately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Browserless to Stripe. A trigger fires from one place; an action lands in another.
Browserless triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Browserless and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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