Turn checkout trouble reports into clear follow-ups
Capture what a customer saw and prepare a focused response in Gmail.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Checkout feedback often needs investigation, and hurriedly copying details can lose the steps needed to reproduce it.
- Keep the reported checkout context with the draft.
- Prepare a reply for review without promising a fix.
- Make it easier to follow up on a reported blocker.
Setup
Build it in a few focused steps.
- 1Connect Browserless and Gmail once in Notis.
- 2Create an automation from Automations, New Automation, or describe it to Notis in plain language.
- 3In one instruction, identify the feedback source and ask Notis to draft a reply that summarizes the reported checkout issue and requests any missing reproduction details.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real report and review the draft for accuracy before sending.
Questions about this workflow
Will the workflow verify the payment issue?
It can inspect the specified page or flow if Browserless has access, but a customer report alone does not prove a payment failure.
Can it promise a resolution date?
The instruction should avoid commitments unless you supply confirmed timing. The draft is for human review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Browserless to Gmail. A trigger fires from one place; an action lands in another.
Browserless triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Browserless and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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