Reply with support instructions from a page lookup
When a question needs a quick page lookup, get the visible instructions back as a reply in the same WhatsApp conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Support questions can pull you into a browser search and leave the original chat waiting for an answer.
- Look up a specified support page when requested.
- Summarize the visible instructions relevant to the question.
- Keep the answer attached to the initiating WhatsApp message when replying is available.
Setup
Build it in a few focused steps.
- 1Connect Browserbase MCP and WhatsApp once in the Notis portal.
- 2Create an automation and describe the support page, question, and answer style.
- 3Pick a Notis webhook trigger and choose where run reports go.
- 4Test with one real question and page, then review the contextual reply.
Questions about this workflow
Does it answer from the whole support site?
The prompt should specify the page or site area to inspect. The result is limited to content Browserbase can access.
Does the reply send automatically?
The workflow uses the WhatsApp send reply action. Messages are delivered only when the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Browserbase MCP to Whatsapp. A trigger fires from one place; an action lands in another.
Browserbase MCP triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Browserbase MCP and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.