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Bring public evidence and email context into a support investigation

Share the issue and relevant URLs through a webhook. Notis checks the public pages and searches Gmail for related messages, then returns a linked evidence summary.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

Why this helps

Support investigations get slower when public documentation and past email conversations are checked separately.

  • Collects public evidence and related email context
  • Returns source links with the findings
  • Reduces manual switching between research and inbox

Setup

Build it in a few focused steps.

  • 1Connect Browserbase MCP and Gmail once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3In one instruction, ask Notis to inspect the supplied public URLs and search Gmail for the issue context, then report relevant evidence and links.
  • 4Pick a webhook trigger and choose where run reports go.
  • 5Test with one real issue and verify each source.

Questions about this workflow

Does it resolve or reply to the support issue?

No. It gathers accessible context and reports it for a person to assess.

What should I include in the request?

Include a concise issue description, relevant public URLs, and any Gmail search clues such as the customer or subject.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Browserbase MCP to Gmail. A trigger fires from one place; an action lands in another.

Browserbase MCP triggers

Gmail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Modify email labels

Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create email draft

Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.

ActionInstant

Create label

Creates a new label with a unique name in the specified user's gmail account.

ActionInstant

Delete Draft

Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.

ActionInstant

Delete message

Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.

ActionInstant

Fetch emails

Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.

ActionInstant

Fetch message by message ID

Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.

ActionInstant

Fetch Message by Thread ID

Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.

ActionInstant

Connect any two apps with Notis in the middle.

Browserbase MCP and Gmail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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