Keep customer conversations attached to CRM work
When an important customer conversation needs a CRM record, send its details to Notis and create the engagement in HubSpot.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email
Creates a new email engagement record in hubspot, requiring portal-specific `properties` (e.g., `hs timestamp` as a utc millisecond timestamp), and that association `to id`s and `associationtypeid`s are valid and existing.
Why this helps
Follow-up gets harder when the reason for a conversation and the people involved are missing from the CRM.
- Preserve the context behind customer follow-up.
- Keep activity visible alongside CRM records.
- Reduce time spent logging conversations by hand.
Setup
Build it in a few focused steps.
- 1Connect BrowserAct and HubSpot once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Describe in one instruction how Notis should turn the supplied conversation details into a HubSpot email engagement record.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real conversation example and review the record and its associations.
Questions about this workflow
Does this workflow send the customer an email?
No. The HubSpot action creates an email engagement record. It is for CRM record-keeping, not sending.
What information does the workflow need?
Provide the email engagement properties and any valid existing association IDs and association type IDs needed to link it to CRM records.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BrowserAct to Hubspot. A trigger fires from one place; an action lands in another.
BrowserAct triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
BrowserAct and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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