Get a clear view of member support work
Start a review with a focused list of open member issues and the context needed to choose a next step.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Search Issues Using JQL (GET)
Searches for jira issues using jql with pagination and field selection.
Why this helps
A growing backlog can hide member requests that need a decision, a reply, or an owner.
- Bring relevant open issues into a regular review.
- Reduce time spent searching Jira by hand.
- Spot missing context or ownership before work slips further.
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Jira once in the Notis portal.
- 2Create an automation in the portal or by telling Notis what result you need.
- 3In one instruction, describe which Jira issues count as member support work and what the review should summarize.
- 4Choose a recurring schedule and where run reports should go.
- 5Test with one real review and check the search results and summary.
Questions about this workflow
Does this workflow update Jira issues?
No. It searches Jira and prepares a review. Use the summary to decide what work should change.
How does it know which issues relate to Brilliant Directories members?
Specify the available Jira labels, project, issue text, or other reliable identifiers in the instruction. Include any matching context that is not stored in Jira.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Jira. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Brilliant directories and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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