Get urgent member access problems into Jira
Make access problems visible to the team with a Jira issue that captures the report and the requested next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
An access problem can block a member while the report waits in a separate inbox or admin queue.
- Put blocked members' access reports in the team's Jira workflow.
- Capture the report context while it is available.
- Make the investigation easier to pick up and track.
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Jira once in the Notis portal.
- 2Create an automation in the portal or by telling Notis what outcome you need.
- 3In one instruction, define an urgent access problem and the report details that should be recorded in Jira.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real access report and verify the issue details.
Questions about this workflow
What counts as urgent?
State your team's urgency criteria in the instruction. Notis can evaluate available event data, but it cannot infer policy that you have not provided.
Can the issue include a specific project and issue type?
Describe the intended destination and issue type in the instruction, based on the Jira access and project configuration available to your account.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Jira. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Brilliant directories and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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