Bring stalled member follow-up back into view
A brief, contextual Jira update can make the next member follow-up easier to pick up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Why this helps
Open member requests can sit untouched when the reason for waiting and the latest context are scattered across tools.
- Surface stalled follow-up without creating duplicate issues.
- Give the next person a short, useful reminder in the ticket.
- Use directory context to make the next action clearer.
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Jira once in the Notis portal.
- 2Create an automation in the portal or by telling Notis the outcome you want.
- 3In one instruction, define stalled follow-up and describe what context belongs in a Jira comment.
- 4Choose a recurring schedule and where run reports should go.
- 5Test against one real open issue and review the comment before relying on the schedule.
Questions about this workflow
Can Notis know how long an issue has been waiting?
It can use dates or history returned by Jira. Specify the waiting threshold, and provide any baseline that is not available in the issue data.
Does this create another Jira task?
No. This workflow adds a comment to an existing issue, so it can make the current follow-up visible without duplicating the work.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Jira. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Brilliant directories and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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