Connect related work around a member request
Make the relationship between a new member request and existing Jira work clear to everyone handling it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Link Issues
Links two jira issues using a specified link type with optional comment.
Why this helps
Related requests tracked in separate Jira issues can split context and lead to repeated investigation.
- Show how a new request relates to existing Jira work.
- Help teammates reuse investigation and context already captured.
- Keep separate deliverables connected without merging their tracking.
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Jira once in the Notis portal.
- 2Create an automation in the portal or by telling Notis what connection to make.
- 3In one instruction, state how to find the related Jira issues and which relationship type to use when a real match exists.
- 4Choose a webhook trigger and where run reports should go.
- 5Test with one real request and verify the linked issues are the intended ones.
Questions about this workflow
Can Notis decide whether two requests are related?
It can compare the available request and Jira details. Define what constitutes a meaningful relationship, and provide any relevant background that is not in the returned data.
What if there is no clear related issue?
Tell Notis to leave issues unlinked and report the uncertainty rather than forcing a relationship.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Jira. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Brilliant directories and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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