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See which community operations issues need focus

Turn a busy Jira list into a short review of work that may need a priority decision.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Search issues

Advanced jira issue search supporting structured filters and raw jql.

Why this helps

When every ticket looks urgent, founders lose time deciding what matters and risk leaving important member work buried.

  • Summarize relevant work against the team's own priorities.
  • Make the next decision easier without silently changing issue priority.
  • Keep member and directory operations visible in Jira.

Setup

Build it in a few focused steps.

  • 1Connect Brilliant Directories and Jira once in the Notis portal.
  • 2Create an automation in the portal or by telling Notis what review to prepare.
  • 3In one instruction, define community operations issues and the priority criteria the review should use.
  • 4Choose a recurring schedule and where run reports should go.
  • 5Test with one real review and confirm the ranking reflects your team's criteria.

Questions about this workflow

Will this change issue priority automatically?

No. It searches and prepares a review for a person to act on. The priority criteria should be supplied by your team.

Can it use member impact?

Yes, if the relevant impact information is available in Brilliant Directories or Jira, or you provide it in the event or instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Brilliant directories to Jira. A trigger fires from one place; an action lands in another.

Brilliant directories triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Brilliant directories and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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