Acknowledge member feedback while the context is clear
Turn a feedback handoff into a thoughtful acknowledgment draft with the right context and next step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Feedback deserves a timely response, but switching from reading it to composing a thoughtful acknowledgment takes focus.
- Close the loop after feedback arrives
- Keep commitments explicit in the draft
- Reduce context switching from feedback review to writing
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Gmail once in the Notis portal.
- 2Create an automation by telling Notis the outcome in plain language.
- 3In one instruction, ask Notis to draft an acknowledgment using the feedback, member details, and confirmed next step included in the request.
- 4Choose a webhook trigger and specify how a feedback review will start it.
- 5Choose where run reports go, then test with one real feedback example.
Questions about this workflow
Will Notis promise a resolution automatically?
No. Include only a confirmed next step or ask the draft to acknowledge receipt without making a commitment.
Does this send a response?
No. It creates a draft for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Gmail. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Brilliant directories and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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