Give member feedback a clear place for review
Capture feedback as it comes in and give your team a clear record to assess, prioritize, and follow up on when needed.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Why this helps
Useful member feedback can disappear into message history before anyone decides what to do with it.
- Keep feedback visible for team review.
- Preserve the member's supplied context in one record.
- Create a consistent starting point for feedback triage.
Setup
Build it in a few focused steps.
- 1Connect Brilliant Directories and Airtable once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis to create it from any channel.
- 3In one instruction, tell Notis which incoming feedback to capture and what available details to include in the record.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real feedback request and confirm it is recorded clearly.
Questions about this workflow
Will Notis decide whether feedback should become a product change?
No. This workflow captures feedback for review. Your team decides what action to take.
Can it summarize feedback before recording it?
You can ask Notis to create a concise summary from the supplied feedback, but the original context should be available if your team needs to review it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Brilliant directories to Airtable. A trigger fires from one place; an action lands in another.
Brilliant directories triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Brilliant directories and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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