Answer stock questions with the right context
Respond with current inventory context while the question is still active.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Teams lose time when stock questions bounce between chat and inventory tools.
- Keep answers in the conversation
- Reduce tool switching
- Make responses specific to the request
Setup
Build it in a few focused steps.
- 1Connect Boxhero and WhatsApp in Notis once.
- 2Create an automation named Contextual stock reply.
- 3Tell Notis to use the Boxhero information and incoming message context supplied by the webhook, then send a concise reply addressing the stock question.
- 4Choose a webhook trigger and select a run report destination.
- 5Test with one real WhatsApp question and matching Boxhero data.
Questions about this workflow
Does this read WhatsApp conversations automatically?
The webhook must provide the message context needed for the reply.
Can the reply mention unavailable data?
Yes. Ask Notis to state clearly when the supplied Boxhero data does not answer the question.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Boxhero to Whatsapp. A trigger fires from one place; an action lands in another.
Boxhero triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Boxhero and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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