Create Linear Issues from External Systems via Webhook
When an external tool sends a webhook notification, Notis creates a Linear issue so all incoming work lands in one place.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
Alerts and notifications from external systems go to email or Slack but don't reach your Linear issue tracker, leaving work scattered.
- All incoming work ends up in Linear, not emails or Slack threads
- Reduce cognitive load managing notifications across channels
- Webhook data becomes actionable Linear issues automatically
- Single source of truth for all work
Setup
Build it in a few focused steps.
- 1Connect Linear to Notis.
- 2Create an automation named 'External webhooks create Linear issues.'
- 3Set the prompt to 'When you receive a webhook with [data type], create a Linear issue with a title, description, and priority based on the payload.'
- 4Select 'Notis Webhook' as your trigger type.
- 5Notis will give you a unique webhook URL to share with the external system.
- 6Test by sending a webhook payload and verifying the issue appears in Linear.
Questions about this workflow
Do I need to configure the webhook in the external system?
Yes. Notis gives you a URL to paste into the external tool's webhook settings. Copy and paste, then test.
Can I map webhook fields to Linear issue properties?
Tell Notis in the prompt: 'Use field X for priority, field Y for assignee' and it handles the mapping.
What if the webhook fails?
Notis retries automatically and posts a notification if it can't create the issue. You can investigate in the automation logs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Box to Linear. A trigger fires from one place; an action lands in another.
Box triggers
Linear actions
Collaboration Details Changed
Triggers when a collaboration's details change (e.g., role, status, expiration). This trigger monitors a specific collaboration and detects when any meaningful field changes, such as role, status, expiration date, access type, or acknowledgment status.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Comment Changed
Triggers when a comment's content or details change in Box. This trigger monitors a specific Box comment and detects when any meaningful field changes, such as message text edits, tagged message changes, or modification timestamp updates.
Create a comment
Creates a new comment on a specified linear issue.
New File Comment Added
Triggers when a new comment is added to a file in Box. This trigger monitors a specific Box file and fires when new comments are detected.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
File Metadata Changed
Triggers when a file's metadata or properties change in Box. This trigger monitors a specific Box file and fires when changes are detected in key fields like name, description, size, modification time, parent folder, or status.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
File Shared Link Changed
Triggers when a file's shared link settings change in Box. This trigger monitors a specific Box file's shared link and fires when changes are detected in the shared link configuration, such as access level, permissions, password protection, expiration date, or vanity URL.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
New File Version Uploaded
Triggers when a new file version is uploaded to a file in Box. This trigger monitors a specific Box file and fires when new versions are detected.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
New Item Added to Folder
Triggers when a new item (file, folder, or web link) is added to a folder in Box. This trigger monitors a specific Box folder and fires when new items are detected.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Folder Properties Changed
Triggers when a folder's core properties change in Box. This trigger monitors a specific Box folder and fires when changes are detected in properties like name, description, modification time, parent folder, item status, or shared link settings.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Not just Box and Linear. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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