Handle failed contact verification with a refund action
Give your exception policy a fast, consistent Stripe step when a contact cannot be reached.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund decisions stall when verification failures are handled manually across tools.
- Standardize exception handling
- Reduce refund response time
- Keep a report of every decision
Setup
Build it in a few focused steps.
- 1Connect Bouncer and Stripe in Notis once.
- 2Create an automation named Contact failure refund review.
- 3Tell Notis to create a full or partial refund only when the payload includes an eligible customer and your stated refund rule.
- 4Pick the webhook trigger and choose a report channel.
- 5Test with one real failure payload and a test customer.
Questions about this workflow
Does verification failure automatically mean refund?
No. State the exact eligibility rule in the instruction so Notis can skip cases that do not qualify.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bouncer to Stripe. A trigger fires from one place; an action lands in another.
Bouncer triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Bouncer and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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