Notify Telegram about VIP Botbaba conversations
Give important conversations the attention they deserve while the moment is live.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
High value customer conversations can look like ordinary chats until it is too late to respond well.
- Escalate important conversations quickly
- Give account teams useful context
- Protect response quality for key customers
Setup
Build it in a few focused steps.
- 1Connect Botbaba and Telegram once in the Notis portal.
- 2Create an automation named VIP Conversation Notice.
- 3Tell Notis how to recognize priority customers and send Telegram a concise alert with reason, sentiment, and next step.
- 4Choose notis_webhook as the trigger and connect Botbaba.
- 5Choose the Telegram account channel and test with one qualifying conversation.
Questions about this workflow
How does it know who is VIP?
Provide the customer traits or account signals available in your Botbaba data.
Can it avoid noisy alerts?
Ask Notis to alert only when both priority and a meaningful event are present.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to Telegram. A trigger fires from one place; an action lands in another.
Botbaba triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Botbaba and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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