Remind Slack about stale Botbaba cases
Catch unresolved chatbot cases before they become forgotten promises.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Create a reminder
Creates a slack reminder with specified text and time; time accepts unix timestamps, seconds from now, or natural language (e.g., 'in 15 minutes', 'every thursday at 2pm').
Why this helps
Open conversations quietly age while everyone assumes someone else is handling them.
- Spot aging conversations
- Create timely nudges
- Protect customer follow-through
Setup
Build it in a few focused steps.
- 1Connect Botbaba and Slack in Notis once.
- 2Create an automation named Stale case reminder.
- 3Tell Notis to review unresolved Botbaba cases older than your chosen age and create a Slack reminder with the case summary and next step.
- 4Pick a recurring Notis cron trigger and choose where reports go.
- 5Test it with one real stale case.
Questions about this workflow
What counts as stale?
Define the age threshold in the instruction, such as no update for two business days.
Will it remind on every run?
Ask Notis to avoid duplicate reminders when a matching reminder already exists.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Botbaba to Slack. A trigger fires from one place; an action lands in another.
Botbaba triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Botbaba and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Slack.