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Notis

Route identified Salesforce leads after Bolna conversations

Let your existing Salesforce routing rules handle the right owner.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

Why this helps

A captured lead can wait without an owner when routing is left to a separate manual step.

  • Apply the organization's configured assignment rules to an identified lead.
  • Reduce manual routing after a Bolna interaction.
  • Avoid routing when the request lacks a valid lead identifier.

Setup

Build it in a few focused steps.

  • 1Connect Bolna and Salesforce once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe the outcome in one instruction: apply Salesforce lead assignment rules to the existing lead ID included in the Bolna request, and skip if no ID is supplied.
  • 4Pick the webhook trigger and choose where run reports go.
  • 5Test with one real example and confirm the lead's resulting owner.

Questions about this workflow

Does this create a new lead?

No. This action applies Salesforce assignment rules to a specific existing lead identified in the request.

Where does the lead get routed?

Salesforce uses the assignment rules configured in your organization. Notis does not choose or configure the routing policy.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bolna to Salesforce. A trigger fires from one place; an action lands in another.

Bolna triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Bolna and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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