Create Jira issues from Bolna call follow-ups
Capture the next step from a Bolna conversation while it is still fresh, so it does not disappear into a call log.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Important voice call follow-ups can get lost when you have to switch tools and turn them into tickets by hand.
- Create a Jira issue when a Bolna conversation contains a clear team follow-up.
- Keep the call context with the work item.
- Reduce manual ticket entry after a voice interaction.
Setup
Build it in a few focused steps.
- 1Connect Bolna and Jira once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to create a Jira issue for each Bolna conversation that contains a clear team follow-up, including the relevant call context.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test the automation with one real Bolna example.
Questions about this workflow
What starts this automation?
An HTTP request sent to the Notis webhook starts it. Bolna does not provide trigger events in this setup.
Will every Bolna call create a Jira issue?
The instruction asks Notis to create an issue only when the conversation contains a clear team follow-up.
Can Notis include the call context?
Yes. Ask it to include relevant context present in the webhook data. Details that are not provided by Bolna must be supplied separately.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bolna to Jira. A trigger fires from one place; an action lands in another.
Bolna triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Bolna and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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