Bring voice customer feedback into HubSpot
Give useful feedback from voice conversations a consistent home in HubSpot for later review.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create batch of feedback submissions
Creates a batch of feedback submissions in hubspot, ideal for bulk imports; all property names, `associationtypeid`s, and association `to id`s must reference existing entities in hubspot.
Why this helps
Customer feedback shared on calls can vanish into transcripts and remain invisible to the people improving the business.
- Centralize feedback from voice conversations
- Preserve supplied feedback details
- Make customer signals easier to review
Setup
Build it in a few focused steps.
- 1Connect Bolna and HubSpot once in Notis.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis in one instruction to create a HubSpot feedback submission when a webhook contains explicit customer feedback and valid property and association details.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real feedback example and confirm the submission in HubSpot.
Questions about this workflow
Can this infer a survey score from a conversation?
Only if the webhook or your instruction provides a clear, supported scoring rule. A score or baseline not present in the source must be supplied.
Are association identifiers needed?
If the feedback submission should be linked to a CRM record, include valid association identifiers and type ids.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bolna to Hubspot. A trigger fires from one place; an action lands in another.
Bolna triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Bolna and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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