Bring customer billing context into stay support
Give a support review the Stripe customer details it needs without a separate manual lookup.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Support work slows down when customer billing context is hidden in another app.
- Reduce manual customer searches during support work.
- Keep the supplied customer ID tied to the support request.
- Summarize relevant customer details in the run report.
Setup
Build it in a few focused steps.
- 1Connect Blue Pillow Hotels & Stays and Stripe once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3In one instruction, ask Notis to retrieve the Stripe customer using the supplied customer ID and summarize details relevant to the stay support request.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real support case and review the result.
Questions about this workflow
What identifier does this action need?
It retrieves a customer using the unique Stripe customer ID.
How does this workflow begin?
An HTTP request to the Notis webhook starts it.
Will it find a customer from a booking name alone?
The listed action retrieves by customer ID. Supply that identifier or use a separate customer search process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blue Pillow Hotels & Stays to Stripe. A trigger fires from one place; an action lands in another.
Blue Pillow Hotels & Stays triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blue Pillow Hotels & Stays and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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