Handle approved refunds for cancelled stays
Bring the cancellation decision and refund action together so an approved repayment does not get lost in follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
A cancellation may be resolved in Blue Pillow while the separate Stripe refund is still waiting to be handled.
- Reduce missed refund follow-up after cancellations.
- Support full or partial refunds when approved.
- Keep the cancellation context available in the run report.
Setup
Build it in a few focused steps.
- 1Connect Blue Pillow Hotels & Stays and Stripe once in the Notis portal.
- 2Create an automation and give it a clear name.
- 3In one instruction, ask Notis to create a full or partial refund only when the cancellation, eligible payment reference, and approved refund amount are present.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real cancellation and review the result.
Questions about this workflow
What starts the refund workflow?
An HTTP request to the Notis webhook starts it. Blue Pillow has no listed integration trigger events.
Can the workflow decide the refund amount on its own?
The amount or refund policy must be supplied or approved by you. Do not assume Blue Pillow provides a refund baseline or policy.
What does Stripe need to identify the payment?
The refund action targets either a specific charge ID or a payment intent ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blue Pillow Hotels & Stays to Stripe. A trigger fires from one place; an action lands in another.
Blue Pillow Hotels & Stays triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blue Pillow Hotels & Stays and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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