Collect a subscriber preference with one tap
Replace a vague follow-up with one small choice people can answer quickly.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Preference questions often linger because they require opening a link or writing a reply.
- Make a preference question easy to answer.
- Limit the request to three predefined choices.
- Use a user-initiated WhatsApp conversation, as required for button messages.
Setup
Build it in a few focused steps.
- 1Connect BlueFox Email and WhatsApp once in the Notis portal.
- 2Create an automation from any channel, or open Automations, then New Automation in the portal.
- 3Tell Notis to ask one short preference question with up to three relevant buttons when a preference request arrives.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real request from a contact who has messaged the business on WhatsApp.
Questions about this workflow
Can the buttons collect arbitrary answers?
No. Interactive buttons offer up to three predefined choices. Use them for a focused question with clear options.
Does a webhook response automatically update BlueFox Email?
This workflow only sends the WhatsApp button message. A returned answer or a BlueFox update step is not specified by the available action list.
Who can receive button messages?
The WhatsApp action notes that the recipient must have texted the business first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link BlueFox Email to Whatsapp. A trigger fires from one place; an action lands in another.
BlueFox Email triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
BlueFox Email and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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