Reuse uploaded WhatsApp media in a shopper follow-up
When a request includes a WhatsApp media ID, send that existing asset alongside the relevant shopper follow-up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media by
Send media using a media id from previously uploaded media. this is more efficient than sending media by url as the media is already on whatsapp servers. use upload media action first to get the media id. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
Reusing an asset can take extra steps when the team has to locate it again for each customer conversation.
- Reuse a media item already on WhatsApp servers
- Pair the asset with the supplied shopper context
- Skip safely when the request lacks a valid media ID
Setup
Build it in a few focused steps.
- 1Connect Bluebarry and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis your desired outcome from any channel.
- 3Describe when to send the provided media ID with a shopper follow-up, and when to skip.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real request containing a valid WhatsApp media ID.
Questions about this workflow
Does this action upload a new file?
No. It sends media using an ID from media previously uploaded to WhatsApp. Use the Upload media action first when a new upload is needed.
What must the webhook contain?
It must include the media ID and the shopper context for the follow-up. The action notes that the shopper must have texted first for delivery.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bluebarry to Whatsapp. A trigger fires from one place; an action lands in another.
Bluebarry triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bluebarry and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Whatsapp.