Send customer updates with an approved WhatsApp template
Use a suitable approved template to send a consistent update when a shopper profile or advice request reaches Notis.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Updates sent outside the WhatsApp 24-hour window require an approved template, adding a manual step to customer follow-up.
- Use templates for messages that require them
- Keep updates consistent across similar requests
- Avoid sending when approval or recipient permission is not established
Setup
Build it in a few focused steps.
- 1Connect Bluebarry and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis your desired outcome from any channel.
- 3Describe the update, the approved template to use, and the conditions for sending based on the incoming request.
- 4Pick the Notis webhook trigger and choose where run reports go.
- 5Test with one real example and confirm the template is approved and suitable.
Questions about this workflow
Can this send a template that is still pending approval?
The action is for sending a template message. Use an approved template; approval status can be checked separately with the Get template status action.
Does the webhook provide the shopper's profile automatically?
No Bluebarry trigger is listed. The incoming request must include the recipient and details needed for the update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bluebarry to Whatsapp. A trigger fires from one place; an action lands in another.
Bluebarry triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bluebarry and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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