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Notis

Match refund activity to customer case follow-up

Have Notis review recent refunds and the Bluebarry case references you provide, then highlight any refund that needs a human check.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Refunds

Lists stripe refunds, sorted by creation date descending (newest first), with optional filtering by charge or payment intent and pagination support.

Why this helps

Refunds can be processed without the related customer case being updated or closed out.

  • Catch refund cases missing follow-up
  • Review refund activity in one recurring report
  • Keep reconciliation focused on exceptions

Setup

Build it in a few focused steps.

  • 1Connect Bluebarry and Stripe once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for refund reconciliation.
  • 3In one instruction, define the refund date window, provide Bluebarry case references, and tell Notis how to report matches and exceptions.
  • 4Choose a recurring Notis schedule and select where run reports should go.
  • 5Test with one real review window and verify the reported exceptions.

Questions about this workflow

Can Stripe provide the Bluebarry case references?

No. Supply the relevant Bluebarry case data to Notis so it can compare the references with Stripe refund results.

Does this workflow create refunds?

No. It lists existing refunds and reports reconciliation findings.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Bluebarry to Stripe. A trigger fires from one place; an action lands in another.

Bluebarry triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Bluebarry and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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