Open a Slack conversation for urgent cases
Bring the right people together as soon as a customer issue needs coordination.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a channel-based conversation
Creates a new public or private slack channel with a unique name; the channel can be org-wide, or team-specific if `team id` is given (required if `org wide` is false or not provided).
Why this helps
Urgent customer cases lose time while someone manually gathers a response group.
- Start coordination immediately
- Keep case discussion focused
- Reduce handoff delays
Setup
Build it in a few focused steps.
- 1Connect Bluebarry and Slack in Notis once.
- 2Create an automation describing which cases require a dedicated conversation.
- 3Choose the Bluebarry webhook trigger.
- 4Pick where run reports should go.
- 5Test with one real urgent case.
Questions about this workflow
What does this action create?
It creates a new public or private Slack channel-based conversation.
Can Notis include the case summary?
Yes. Ask it to include a concise summary from the webhook payload.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bluebarry to Slack. A trigger fires from one place; an action lands in another.
Bluebarry triggers
Slack actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Set snooze duration
Deprecated: turns on do not disturb mode for the current user, or changes its duration. use `set dnd duration` instead.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add a custom emoji to a Slack team
Deprecated: adds a custom emoji to a slack workspace given a unique name and an image url. use `add emoji` instead.
Add an emoji alias
Adds an alias for an existing custom emoji in a slack enterprise grid organization.
Add a remote file
Adds a reference to an external file (e.g., google drive, dropbox) to slack for discovery and sharing, requiring a unique `external id` and an `external url` accessible by slack.
Add a star to an item
Stars a channel, file, file comment, or a specific message in slack.
Add call participants
Registers new participants added to a slack call.
Add emoji
Adds a custom emoji to a slack workspace given a unique name and an image url; subject to workspace emoji limits.
Add reaction to message
Adds a specified emoji reaction to an existing message in a slack channel, identified by its timestamp; does not remove or retrieve reactions.
Connect any two apps with Notis in the middle.
Bluebarry and Slack, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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