Keep a shopper conversation organized as one thread
Apply the right existing label across a whole conversation using the profile context and rules you provide.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Modify thread labels
Adds or removes specified existing label ids from a gmail thread, affecting all its messages; ensure the thread id is valid.
Why this helps
Labeling a single message can leave the rest of a customer conversation difficult to find and review.
- Apply label changes across a thread's messages.
- Use customer context to guide organization.
- Keep multi-message conversations consistently categorized.
Setup
Build it in a few focused steps.
- 1Connect Bluebarry and Gmail once in the Notis portal.
- 2Create an automation from any channel or in Automations, New Automation.
- 3In one instruction, describe the organization rule and the valid existing labels to apply or remove.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one accessible thread and verify its labels.
Questions about this workflow
Does this action create labels?
No. It modifies a thread with existing label IDs, so create any needed custom label first.
What identifies the conversation?
The webhook request must provide an accessible Gmail thread ID.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bluebarry to Gmail. A trigger fires from one place; an action lands in another.
Bluebarry triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bluebarry and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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