Keep transaction follow-up attached to the right message
Reply in context so the transaction detail stays beside the conversation it belongs to.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
A fresh message can lose the context of the transaction discussion that prompted it.
- Reply to the specific message provided to the automation.
- Keep transaction details close to the original conversation.
- Reduce confusion across multiple transaction threads.
Setup
Build it in a few focused steps.
- 1Connect Blocknative and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what you want from any channel.
- 3In one instruction, describe the event details to include and identify the WhatsApp message to reply to.
- 4Pick a webhook trigger, then choose where run reports go.
- 5Test with one real request and message reference, then confirm the reply context.
Questions about this workflow
Can Notis reply without a message reference?
This action requires a specific message to reply to. Include the needed message context in the request or instruction.
Can a webhook send the original transaction event?
Only if your setup can send that data to the Notis webhook. The available Blocknative description does not specify webhook delivery.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blocknative to Whatsapp. A trigger fires from one place; an action lands in another.
Blocknative triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Blocknative and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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