Refund Stripe payments when a transaction failure is confirmed
Send a transaction status update to Notis and let it check Stripe for the matching payment before preparing the appropriate refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
A failed or reversed transaction can leave you switching between monitoring and billing tools to work out whether a customer needs a refund.
- Review the status update and matching Stripe payment together.
- Reduce manual cross-checking between transaction and billing tools.
- Avoid acting when a matching Stripe payment cannot be identified.
Setup
Build it in a few focused steps.
- 1Connect Blocknative and Stripe once in Notis.
- 2Create an automation from any channel or in Automations, New Automation.
- 3In one instruction, ask Notis to verify the reported failure and refund the matching Stripe payment only when its identity is clear.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real status update and confirm the Stripe refund result.
Questions about this workflow
Does Blocknative provide a built-in Notis trigger for this workflow?
No Blocknative event is listed here. Use a Notis webhook, started by an HTTP request carrying the transaction update.
What if the Stripe payment cannot be matched?
Have the instruction ask Notis to report the ambiguity and leave the payment unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blocknative to Stripe. A trigger fires from one place; an action lands in another.
Blocknative triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blocknative and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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