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Prepare customer follow-up from pending activity

Give yourself a focused follow-up list with Stripe customer context for transaction activity that clearly identifies a customer.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Retrieve customer

Retrieves detailed information for an existing stripe customer using their unique customer id.

Why this helps

Potential follow-up can be missed when pending activity has to be manually connected to customer records.

  • Retrieve customer context for clearly identified records.
  • Turn available activity into a concise follow-up report.
  • Keep ambiguous customer relationships out of the confirmed list.

Setup

Build it in a few focused steps.

  • 1Connect Blocknative and Stripe once in Notis.
  • 2Create an automation from any channel or in Automations, New Automation.
  • 3In one instruction, ask Notis to review available pending activity, retrieve customer details only for explicit Stripe customer IDs, and list follow-up candidates.
  • 4Choose a recurring schedule trigger and select where run reports should go.
  • 5Test with one real activity record containing a known customer ID.

Questions about this workflow

Can it contact the customer?

No. This workflow prepares a report; it does not send a message.

What happens when there is no customer ID?

The report should mark the customer context as unavailable and avoid guessing.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blocknative to Stripe. A trigger fires from one place; an action lands in another.

Blocknative triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Blocknative and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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