Route transaction investigations to the right Jira owner
Give Notis clear routing rules and let Blocknative webhook reports trigger Jira assignments for transaction investigations.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Why this helps
Transaction alerts can sit in Jira without a clear owner when someone must decide and assign each one manually.
- Make ownership decisions part of the alert workflow.
- Use explicit team rules to route investigation work.
- Avoid repeated manual assignment steps.
Setup
Build it in a few focused steps.
- 1Connect Blocknative and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for investigation routing.
- 3Tell Notis how to select an assignee from supplied alert details and what to do when no rule matches.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real alert and confirm the matching Jira issue and assignee.
Questions about this workflow
Can the workflow assign by name or email?
The Jira action supports user lookup by email or name. Provide an unambiguous assignee value or rule in the instruction and available data.
What if no assignee rule matches?
Tell Notis whether to leave the issue unassigned or apply another explicit fallback. The Jira action supports unassigning as well as assigning.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blocknative to Jira. A trigger fires from one place; an action lands in another.
Blocknative triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Blocknative and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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