Process an approved service credit from an incident request
Carry an approved credit decision from the performance incident request into the correct Stripe refund.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
After a service credit is approved, locating the right Stripe transaction and entering the agreed amount can add avoidable delay.
- Process an approved credit without re-entering transaction details.
- Keep the incident reference and refund run report together.
- Reduce the chance of refunding the wrong transaction by requiring its identifier.
Setup
Build it in a few focused steps.
- 1Connect Blazemeter and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3In one instruction, ask Notis to create a refund only when the webhook explicitly marks the credit as approved and provides a valid charge or payment intent ID and refund amount.
- 4Choose the webhook trigger and select where run reports should go.
- 5Test with one real, authorized example and confirm the resulting refund in Stripe.
Questions about this workflow
Can the automation decide on its own that an incident deserves a refund?
No. The webhook request must contain an explicit approved credit decision. A Blazemeter performance result alone does not establish a refund entitlement.
What does the request need to identify?
It must include either a Stripe charge ID or payment intent ID, the approved amount for a partial refund, and an incident reference.
Can it create a full refund?
The Stripe action supports full or partial refunds. The instruction should specify which amount is approved, and the run report should be checked.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blazemeter to Stripe. A trigger fires from one place; an action lands in another.
Blazemeter triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blazemeter and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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