Send the document a caller asked for
Close a voice conversation by sending the requested document through WhatsApp, based on details you provide.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send media
Send a media message to a whatsapp number. note: the media will be delivered to the recipient only if they have texted first.
Why this helps
A caller's request for a document can be forgotten when sending it requires a separate manual handoff.
- Closes the loop on document requests
- Avoids copying the call request into another task
- Uses the document details supplied to the workflow
Setup
Build it in a few focused steps.
- 1Connect Bland AI and WhatsApp once in Notis.
- 2Create an automation in the portal or by telling Notis what you want.
- 3In one instruction, ask Notis to send the supplied document URL when the webhook confirms it was requested.
- 4Choose the webhook trigger and a channel for run reports.
- 5Test with one real request and a supported document; the recipient must have texted first for media messages to be delivered.
Questions about this workflow
Where does the document come from?
Provide an accessible media URL in the webhook or instruction. The workflow cannot send a file that is not supplied.
Which formats are supported?
Supported formats and size limits depend on the media type. Check the action requirements for the document you intend to send.
Does the recipient need to message first?
Yes. The media message is delivered only if the recipient has texted first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bland AI to Whatsapp. A trigger fires from one place; an action lands in another.
Bland AI triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bland AI and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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