Track feature requests from Bland AI calls in Jira
Give useful customer requests a clear place in the product backlog, with their context intact.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Why this helps
Feature requests often stay buried in call recordings or arrive in Jira without enough context to judge them.
- Preserve the caller's desired outcome and stated motivation.
- Separate a product request from a bug report.
- Make customer feedback easier to review in the backlog.
Setup
Build it in a few focused steps.
- 1Connect Bland AI and Jira to Notis once in the portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3In one instruction, ask Notis to create a Jira issue for a feature request found in a Bland call report, including only the caller's stated need and context.
- 4Choose a Notis webhook trigger and send it the relevant call report from your Bland AI workflow.
- 5Choose where run reports go, then test with one real example.
Questions about this workflow
Does this decide whether to build the feature?
No. It captures and summarizes the request in Jira; prioritization remains a team decision.
What if the caller does not explain why they want it?
Notis should record the request and note that no reason was provided, rather than infer one.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bland AI to Jira. A trigger fires from one place; an action lands in another.
Bland AI triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Bland AI and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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