Confirm Callback Requests Without Rebuilding the Call
Turn a callback request into a draft that states who will follow up and when, if those details were captured.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Why this helps
Callback requests can disappear between a voice conversation and the team's inbox.
- Keep callback details visible in Gmail.
- Avoid claiming a callback time that was not agreed.
- Review recipient and timing before sending.
Setup
Build it in a few focused steps.
- 1Connect Bland AI and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe the outcome in one instruction: draft a callback confirmation using only the caller and timing details provided.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real callback request and verify any timing language.
Questions about this workflow
What if the caller did not specify a time?
The draft should confirm the request without adding a specific callback time.
Does this schedule the callback?
No. It creates a Gmail draft from the call data; scheduling requires separate, supported workflow capabilities.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bland AI to Gmail. A trigger fires from one place; an action lands in another.
Bland AI triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Bland AI and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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