Make student help options easier to find each week
Put a compact list of relevant support routes in a message students can act on quickly.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send interactive list
Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Students can lose time deciding where to go for help when course guidance is scattered across tools.
- Present up to ten structured help choices.
- Reuse a consistent weekly support format.
- Base guidance on available course context.
Setup
Build it in a few focused steps.
- 1Connect Blackboard and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, with a name and prompt.
- 3In one instruction, describe the course context to use and the support options to present, up to ten.
- 4Choose notis_cron, set the recurring schedule, and select a report channel.
- 5Test with one real course context and confirm the recipient has messaged your WhatsApp business first.
Questions about this workflow
Can the workflow invent support channels that are not provided?
No. Include the real support options in the instruction or have Notis flag what is missing.
How many options does the interactive list support?
The listed action supports up to ten options.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackboard to Whatsapp. A trigger fires from one place; an action lands in another.
Blackboard triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Blackboard and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Whatsapp.