Prepare a customer brief for a billing request
Put the customer record and the course question in one concise support handoff.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Retrieve customer
Retrieves detailed information for an existing stripe customer using their unique customer id.
Why this helps
Support teams lose time piecing together a customer record and course question across separate tools.
- Retrieve a customer using the ID provided in the request.
- Summarize relevant record details for a support handoff.
- Keep the course question visible with the billing context.
Setup
Build it in a few focused steps.
- 1Connect Blackboard and Stripe once in the Notis portal.
- 2Create an automation from Automations, New Automation and enter a name and prompt.
- 3In one instruction, ask Notis to retrieve the Stripe customer by the supplied ID and prepare a brief with the Blackboard request context.
- 4Choose a webhook trigger and select a report destination.
- 5Test with one real customer inquiry and inspect the brief.
Questions about this workflow
What information does the request need?
Provide the Stripe customer ID and the Blackboard course or support context you want included.
Does this update the customer record?
No. It retrieves customer details and prepares a summary for review.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackboard to Stripe. A trigger fires from one place; an action lands in another.
Blackboard triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blackboard and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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