Update Stripe customer details from Blackbaud
Bring supporter contact changes into Stripe while keeping the update focused on the customer record you identify.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Update Customer
Updates an existing stripe customer, identified by customer id, with only the provided details; unspecified fields remain unchanged.
Why this helps
Contact changes can be missed when fundraising and payment records are maintained in separate places.
- Apply only the contact details included in the update.
- Use a Stripe customer ID or another reliable identifier supplied in the request.
- Review a run report when the request cannot be matched confidently.
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to update the Stripe customer identified in each Blackbaud supporter update, changing only the supplied contact details.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real update that includes a reliable Stripe customer identifier.
Questions about this workflow
Will it overwrite every Stripe customer field?
The Stripe action updates only the details provided. Unspecified fields remain unchanged.
What identifier should the request include?
Include a Stripe customer ID or other information that lets Notis identify the intended Stripe customer reliably.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Stripe. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blackbaud and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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