Process donor refund requests from Blackbaud in Stripe
Handle a reviewed refund request with its payment reference and keep the result easy to track.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests can stall while someone searches for the correct Stripe payment and re-enters its details.
- Start a full or partial refund using the payment reference supplied in the request.
- Keep the refund tied to a specific charge or payment intent.
- Review the refund outcome in the Notis run report.
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Stripe once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create a Stripe refund for each reviewed Blackbaud request, using the supplied charge or payment intent ID and refund amount when provided.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real, approved refund request and confirm the result.
Questions about this workflow
Does Blackbaud automatically provide a refund trigger?
No Blackbaud trigger event is exposed here. A request sent to the Notis webhook starts this workflow.
What payment information is required?
The Stripe refund action needs a charge ID or payment intent ID. Include the intended amount for a partial refund.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Stripe. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Blackbaud and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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