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Notis

Keep supporter context with the Salesforce record

Send a record handoff to Notis and save relevant Blackbaud context as a Salesforce note for the next person.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create note

Creates a new note attached to a salesforce record with the specified title and content.

Why this helps

Important background can get lost when a supporter record changes hands between teams.

  • Keep handoff context alongside the relevant Salesforce record.
  • Reduce repeated searches for supporter background.
  • Create a concise note from information actually available.

Setup

Build it in a few focused steps.

  • 1Connect Blackbaud and Salesforce once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name the context handoff.
  • 3Describe in one instruction which available Blackbaud details to summarize and which Salesforce record should receive the note.
  • 4Choose the webhook trigger and select where run reports should go.
  • 5Test with one real handoff and verify the note is attached to the intended record.

Questions about this workflow

Which Salesforce record receives the note?

Your instruction must identify the record using information available in the request or returned data. If the target is ambiguous, have Notis report it instead of attaching the note.

Does Notis include all donor details?

The note should include only relevant information made available through Blackbaud and permitted by your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blackbaud to Salesforce. A trigger fires from one place; an action lands in another.

Blackbaud triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Blackbaud and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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