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Find missing contact and account relationships

Let a scheduled review identify Salesforce contacts whose Blackbaud organization context supports an account association.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List contacts

Lists contacts from salesforce using soql query, allowing flexible filtering, sorting, and field selection.

Why this helps

Unlinked contacts make it harder for a team to see which organization relationships already exist.

  • Find contact records that may need an account relationship.
  • Apply updates only when matching details are reliable.
  • Keep unresolved records in the run report for review.

Setup

Build it in a few focused steps.

  • 1Connect Blackbaud and Salesforce once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name the relationship audit.
  • 3Describe in one instruction which contacts to review, how to identify a matching account from Blackbaud, and how to handle uncertain matches.
  • 4Choose the recurring schedule trigger and select where run reports should go.
  • 5Test with one real contact and verify any proposed association.

Questions about this workflow

Does the audit associate every unlinked contact?

It should only associate a contact when the available details support a confident account match. Uncertain cases should be reported.

Can the workflow create a missing account?

This workflow uses the contact association action, which requires an existing account. Missing accounts should be reported for separate handling.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blackbaud to Salesforce. A trigger fires from one place; an action lands in another.

Blackbaud triggers

Salesforce actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Salesforce Account

Deprecated: creates a new salesforce account using a json post request, requiring 'name'; specific fields (e.g., custom, dunsnumber) may have org-level prerequisites.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add contact to campaign

Adds a contact to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add lead to campaign

Adds a lead to a campaign by creating a campaignmember record, allowing you to track campaign engagement.

ActionInstant

Add product to opportunity

Adds a product (line item) to an opportunity. the product must exist in a pricebook entry that's associated with the opportunity's pricebook.

ActionInstant

Apply lead assignment rules

Applies configured lead assignment rules to a specific lead, automatically routing it to the appropriate owner based on your organization's rules.

ActionInstant

Associate contact to account

Associates a contact with an account by updating the contact's accountid field.

ActionInstant

Clone opportunity with products

Clones an opportunity and optionally its products (line items). creates a new opportunity with the same field values and products as the original.

ActionInstant

Clone record

Creates a copy of an existing salesforce record by reading its data, removing system fields, and creating a new record. optionally apply field updates to the clone.

ActionInstant

Connect any two apps with Notis in the middle.

Blackbaud and Salesforce, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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