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Notis

Keep campaign tickets useful as fundraising details change

Give Notis a recurring review so Jira campaign work reflects the latest relevant information available in Blackbaud.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Edit Issue

Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.

Why this helps

Outdated campaign tickets force teammates to repeat research before they can act.

  • Keep selected campaign issues current
  • Carry relevant changes into the team's work queue
  • Reduce time spent rechecking source records

Setup

Build it in a few focused steps.

  • 1Connect Blackbaud and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
  • 3In one instruction, ask Notis to review the specified campaign context and update Jira tickets only when a relevant change is found.
  • 4Pick the recurring schedule trigger and choose where run reports should go.
  • 5Test against one known change and inspect the issue fields before enabling routine runs.

Questions about this workflow

How does Notis know which tickets are stale?

Specify the tickets to review or provide a clear search rule and the freshness criteria. Do not assume an unstated baseline.

Will every scheduled review change the issue?

Tell Notis to update only when the supplied or accessible context shows a relevant change.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blackbaud to Jira. A trigger fires from one place; an action lands in another.

Blackbaud triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Blackbaud and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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