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Notis

Keep major gift follow-ups moving from Blackbaud to Jira

Send a follow-up request to Notis and get a clear Jira task with the donor context and next action your team needs.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

Why this helps

Important donor follow-ups can get buried between fundraising records and project work.

  • Turn a requested donor follow-up into an actionable task
  • Keep relevant Blackbaud context with the work
  • Reduce manual re-entry between fundraising and project tracking

Setup

Build it in a few focused steps.

  • 1Connect Blackbaud and Jira once in the Notis portal.
  • 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
  • 3In one instruction, ask Notis to review the supplied donor context and create a Jira task for the requested major gift follow-up.
  • 4Pick the webhook trigger and choose where run reports should go.
  • 5Test with one real follow-up request and check the created Jira task.

Questions about this workflow

Does Blackbaud start this automation with a built-in event?

No. Blackbaud trigger events are not available here. A Notis webhook starts the automation when an HTTP request is sent to it.

What donor details will the task include?

Tell Notis which details to include. It can use the Blackbaud context available to it and the request; do not assume unavailable fields or history.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Blackbaud to Jira. A trigger fires from one place; an action lands in another.

Blackbaud triggers

Jira actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Attachment

Uploads and attaches a file to a jira issue.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Comment

Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.

ActionInstant

Add Watcher to Issue

Adds a user to an issue's watcher list by account id.

ActionInstant

Assign Issue

Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.

ActionInstant

Bulk Create Issues

Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.

ActionInstant

Create Issue

Creates a new jira issue (e.g., bug, task, story) in a specified project.

ActionInstant

Link Issues

Links two jira issues using a specified link type with optional comment.

ActionInstant

Create Project

Creates a new jira project with required lead, template, and type configuration.

ActionInstant

Connect any two apps with Notis in the middle.

Blackbaud and Jira, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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