Keep Jira campaign tickets aligned with fundraising context
Bring a specific Blackbaud update into the Jira ticket where the team is coordinating the campaign work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Edit Issue
Updates an existing jira issue with field values and operations. supports direct field parameters (summary, description, assignee, priority, etc.) that are merged with the fields parameter. direct parameters take precedence.
Why this helps
Campaign tickets become stale when fundraising changes are recorded elsewhere and never reach delivery work.
- Refresh an existing ticket with relevant supplied context
- Keep campaign work easier to resume
- Reduce duplicate updates across tools
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Jira once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis what to do from any channel.
- 3Ask Notis in one instruction to review the supplied Blackbaud information and update the specified Jira campaign issue with the relevant change.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real campaign update and review the changed Jira fields.
Questions about this workflow
Will it overwrite fields that are not mentioned?
Tell Notis precisely what should change and what should be preserved. Review the resulting issue after the first run.
Can this update a ticket without an issue key?
The request needs to identify the Jira issue, or provide enough information for Notis to locate it using available Jira search.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Jira. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Jira actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Attachment
Uploads and attaches a file to a jira issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Comment
Adds a comment using atlassian document format (adf) for rich text to an existing jira issue.
Add Watcher to Issue
Adds a user to an issue's watcher list by account id.
Assign Issue
Assigns a jira issue to a user, default assignee, or unassigns; supports email/name lookup.
Bulk Create Issues
Creates multiple jira issues (up to 50 per call) with full feature support including markdown, assignee resolution, and priority handling.
Create Issue
Creates a new jira issue (e.g., bug, task, story) in a specified project.
Link Issues
Links two jira issues using a specified link type with optional comment.
Create Project
Creates a new jira project with required lead, template, and type configuration.
Connect any two apps with Notis in the middle.
Blackbaud and Jira, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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