Make your donor reply queue visible
Mark the messages that need a reply, so they are easier to return to when you have focus time.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Why this helps
A good intention to reply later can vanish among new messages and other fundraising work.
- Create a visible Gmail queue for selected replies.
- Make later follow-up easier to resume.
- Avoid composing or sending a response before you are ready.
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Gmail once in Notis.
- 2Create an automation and describe which donor emails need the existing follow-up label.
- 3Pick a webhook as the trigger and decide what request will start it.
- 4Choose where run reports should go.
- 5Test with one real donor message and verify the label.
Questions about this workflow
Do I need a custom label?
Yes. Create the Gmail label first and have the workflow apply that existing label.
Does the workflow decide whether a reply is required?
It can apply the criteria you describe using available message and supporter context. Review the result during testing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Gmail. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Blackbaud and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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