Give exceptions a clear place to land
When a Blackbaud request needs human review, create an Airtable exception record with the reason and context supplied to Notis.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Why this helps
Unusual supporter cases can disappear in busy inboxes when they lack a clear place and owner for review.
- Give exceptions a visible review destination.
- Keep the reason and supplied context together.
- Make human follow-up easier to track.
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Airtable once in the Notis portal.
- 2Create an automation and describe when to create an exception record and what context it should include.
- 3Choose a webhook trigger and have Blackbaud send qualifying case details to the endpoint.
- 4Select where Notis run reports should go.
- 5Test with one real exception example and verify the Airtable record.
Questions about this workflow
Does this assign an owner?
Only if owner information is included and the Airtable table supports it. Otherwise the created record can capture the case for triage.
What counts as an exception?
Define the conditions in the automation instruction and send the relevant case details in the webhook request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Airtable. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Blackbaud and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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