See the record history behind a supporter request
Use a request from Blackbaud to retrieve comments on the corresponding Airtable record, giving the team useful context in one report.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
List Comments
Retrieves all comments for a specific record in an airtable table, requiring existing `baseid`, `tableidorname`, and `recordid`.
Why this helps
Follow-up can miss important nuance when record history is hidden behind another search.
- Bring existing comments into the request report.
- Make prior context easier to review before responding.
- Reduce manual navigation through Airtable records.
Setup
Build it in a few focused steps.
- 1Connect Blackbaud and Airtable once in the Notis portal.
- 2Create an automation and describe which record's comments to retrieve and how to identify it.
- 3Choose a webhook trigger and send the record identifier from the Blackbaud process.
- 4Select where Notis run reports should go.
- 5Test with a record that has comments and review the retrieved history.
Questions about this workflow
Can this retrieve comments for an entire table?
The listed action requires a specific base, table, and record. Identify the record to review in the request.
Does it add a new comment?
No. This workflow lists existing comments. Use the Create Comment action when a new comment is needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Blackbaud to Airtable. A trigger fires from one place; an action lands in another.
Blackbaud triggers
Airtable actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create base
Creates a new airtable base with specified tables and fields within a workspace; ensure field options are valid for their type.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Comment
Creates a new comment on a specific record within an airtable base and table.
Create Field
Creates a new field within a specified table in an airtable base.
Create multiple records
Creates multiple new records in a specified airtable table.
Create a record
Creates a new record in a specified airtable table; field values must conform to the table's column types.
Create table
Creates a new table within a specified existing airtable base, allowing definition of its name, description, and field structure.
Delete Comment
Deletes an existing comment from a specified record in an airtable table.
Delete multiple records
Deletes up to 10 specified records from a table within an airtable base.
Connect any two apps with Notis in the middle.
Blackbaud and Airtable, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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