Follow up on Billsby payment issues in WhatsApp
Make payment follow-up easier to act on. Send a short WhatsApp message with the relevant billing context when a Billsby update signals that attention is needed.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send message
Send a text message to a whatsapp number. note: the message will reflect on the recipient's phone number only if they have texted first.
Why this helps
Payment issues can get buried among billing alerts, leaving customers unsure what to do next.
- Reduce manual follow-up after a billing issue is reported.
- Give the recipient a clear next step based on the received update.
- Keep the message short and focused on the relevant billing context.
Setup
Build it in a few focused steps.
- 1Connect Billsby and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis in plain language from any channel.
- 3Describe the outcome: review each incoming Billsby billing update and send a concise WhatsApp follow-up only when it indicates a payment needs attention.
- 4Choose the Notis webhook trigger, select a channel for run reports, and test with one real example.
- 5Make sure the recipient has texted your WhatsApp number first, as required for sending a regular message.
Questions about this workflow
Does Billsby provide a trigger event for this workflow?
No Billsby event is specified here. The workflow starts from a Notis webhook, which can receive an HTTP request containing the billing update.
Can this message be sent to any WhatsApp number?
The listed Send message action delivers only if the recipient has texted your number first. Use an approved WhatsApp template for eligible template messaging when appropriate.
What if the update does not explain why payment needs attention?
Have Notis send only the context available in the received update. Supply any missing explanation or customer instructions yourself.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Billsby to Whatsapp. A trigger fires from one place; an action lands in another.
Billsby triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Billsby and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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