Answer a WhatsApp message with Bika context
When a conversation needs information tracked in Bika, send a focused reply tied to the message being answered.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send reply
Send a reply to a specific message in a whatsapp conversation. this creates a contextual reply that shows which message you're responding to. note: the reply will be delivered to the recipient only if they have texted first.
Why this helps
Finding the right record and composing a relevant reply can interrupt focused work and slow down a conversation.
- Keep the response attached to the specific message being answered.
- Use relevant details included in the incoming request.
- Reduce the steps between looking up context and replying.
Setup
Build it in a few focused steps.
- 1Connect Bika.ai and WhatsApp once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis from any channel.
- 3In one instruction, describe how to answer using supplied Bika context and identify the target message.
- 4Choose the Notis webhook trigger and select where run reports should go.
- 5Test with one real example that includes the needed reply context.
Questions about this workflow
Does the request need to identify a specific WhatsApp message?
Yes. This action replies to a specific message, so the automation needs the message reference and conversation details required by the connected action.
Can Notis answer using any Bika record?
Notis can use information included in the webhook request. Make sure the request supplies the record details needed for the reply.
Does the recipient need to have texted first?
Yes. The contextual reply is delivered only if the recipient has texted the WhatsApp number first.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Bika.ai to Whatsapp. A trigger fires from one place; an action lands in another.
Bika.ai triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Bika.ai and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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